Privacy Policy

1. Introduction

Welcome to Vyrio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide to Us

• Contact Information: Name, email address, company name when you contact us or use our services
• Newsletter Content: Text content you send us for video creation during your free trial or paid service
• Communication Data: Messages you send us via email or our contact forms
• Payment Information: Billing details processed securely through third-party payment providers

2.2 Information Automatically Collected

• Website Analytics: Page views, time spent on pages, scroll depth, video engagement metrics
• User Interaction Data: Button clicks, form submissions, newsletter frequency preferences
• Session Information: Session ID for tracking user journey across pages
• Technical Data: IP address (detected server-side), browser information
• Cookies and Local Storage: We use local storage to remember your consent preferences and session data

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Creating professional videos from your newsletter content
• Communication: Responding to inquiries and providing customer support
• Service Improvement: Analyzing usage patterns to enhance our platform
• Marketing: Sending service updates and relevant information (with your consent)
• Legal Compliance: Meeting legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in delivering our services (video creation tools, email services, payment processors, Google Sheets for analytics data storage)
• Analytics Storage: Website analytics data is stored in Google Sheets for performance analysis and service improvement
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: Any other sharing will require your explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Newsletter content is typically deleted after 30 days unless you request longer retention for ongoing service.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or UK, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another organization
• Objection: Object to our processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we relied on consent

8. Cookies and Consent Policy

We use local storage and similar technologies to improve your browsing experience and remember your preferences. Our website includes a consent banner that allows you to:

• Accept Analytics: Allow us to collect usage data to improve our service
• Reject Tracking: Disable all non-essential data collection
• Manage Preferences: Your choice is remembered for future visits

Essential functionality (like the consent banner itself) works without your consent, but all analytics and tracking requires your explicit permission.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.